How to create a case from incident with in-built soar?

Aaditya Khati

December 1, 2022 at 4:52 AM

I have a requirement of creating cases from incident tabs. Can i get a reference to creating cases from incidents?

Date Votes

CSO Integrations December 5, 2022 at 6:58 AM

Hi Aaditya , I reached out to our in house SOAR experts to assist you with this :) Stay tuned!

CSO Integrations December 5, 2022 at 8:25 AM

I hope this helps :)

CSO Integrations December 20, 2022 at 3:58 AM

Hi @Cintia Szabo ,

Is there any documentation on how to automatically create a case if certain alert rule triggers? Without needing to run the playbook by the user.

CSO Integrations December 21, 2022 at 11:28 AM

Hi @Srijan Kafle , i passed this to our in-house SOAR expert and will let you know his response :)

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