Logo
Resources
Documentation Portal Ideas Portal Logpoint Academy License Portal
Resources
Documentation Portal Ideas Portal Logpoint Academy License Portal
Sign in
  1. Logpoint Service Desk
  2. Products Hub
  3. Known Issues

AgentX Manager discards unlabeled logs

Avatar Prithul Pokhrel
March 05, 2025 07:14
Follow

Reference ID: EDR-1404

Date Published: 2024-08-09

Affected Product: AgentX Manager

Affected Versions: 1.2.0 and later

Description: 

AgentX starts collecting logs as soon as it connects with the AgentX Client, even before the configuration is pushed. As a result, the logs lack labels. This leads to their loss as the AgentX Manager discards unlabeled logs.

Support:

If you have any questions or require assistance, create a support ticket.

Comments

Article is closed for comments.

Related articles

  • AgentX Server prioritizes Primary IP Address, Preventing Configuration Push for Devices with Multiple IP
  • Logpoint Agent (Centralized)
  • Default Template Changes Revert during AgentX Manager Update
  • Enable Buffering is not working
  • Windows
Was this article helpful?
0 out of 0 found this helpful
Important Information
By clicking “I Agree & Download”, you confirm that you have reviewed the prerequisites and key information for Logpoint version 7.8.0. You acknowledge that this version requires firewall port 8443 to be opened in environments where a firewall exists between distributed Logpoint components (for example, between nodes or collectors). Failure to apply the required firewall changes may impact system functionality.
For more details, please review the following article:
https://servicedesk.logpoint.com/hc/en-us/articles/33742792586653-Change-in-LP-LP-Communication-Firewall-Requirement-from-7-8-0

Please ensure that all prerequisite requirements are met before proceeding with this installation or upgrade.
Cancel I Agree & Download
Privacy policy    EULA    Terms of service   
Copyright © , Logpoint. All rights reserved.

Note: We use cookies that are essential for the smooth functioning of our website.