Known Issues

Logpoint continuously evaluates and secures our platform and products, balancing the need between resolving software bugs and delivering new, innovative features and products. Multiple factors influence how quickly a Known Issue’s time to resolution is. Known Issues documentation provides the latest updates about the software bugs we are aware of, the ones we are currently working on to resolve and the ones that are resolved. Known Issues documentation will always include: <ul> <li> Description: So you know what the issue is and are able to identify whether it is relevant to you. </li> <li> Affected version: So you know in which Logpoint release the issue was discovered. </li> <li> Reference ID: So you can track the issue through its Logpoint-assigned number. </li> </ul> Depending on the status of the issue, the documentation may include: <ul> <li> Status: To indicate we are currently working on its resolution. </li> <li> Fix Version: To provide the future Logpoint release version we expect the issue will be fixed. </li> <li> Workaround: To provide a way for you to continue using Logpoint, until we fix the issue, while minimizing any negative impact the issue may have on your experience. Be aware that while we always want to provide a workaround for you, it is not always possible. For that reason, some open issues may not have a workaround. </li> <li> Resolution: To describe the solution to the issue. </li> </ul> If you experience an issue with Logpoint and can't see a Known Issue, contact support. We will investigate it and if the issue impacts multiple customers we will add it to the list. <hr>

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