Vendor list changes are reset to default after upgrading to Logpoint v7.5.0.

Reference ID: LP-65667

Date Published: 2024-12-20

Affected Product: Logpoint 

Affected Versions: Logpoint v7.5.0

Description:

After the upgrade to Logpoint v7.5.0, changes made to the vendor lists are lost, and the lists are reset to the vendor-provided values.

Workaround:

Logpoint recommends exporting all the lists before the upgrade and importing them after the upgrade.

To export: 

1. Go to Settings >> Knowledge Base from the navigation bar and click List and Tables. 
2. Select the vendor list to export. 
3. Click Export and save the exported .pak file. 

After the upgrade, to import:

1. Go to Settings >> Knowledge Base from the navigation bar and click List and Tables. 
2. Click Import and select PAK file. 
3. Click Browse and select the .pak file you exported earlier.
4. Click Submit.

If you have already upgraded to Logpoint v7.5.0 and have configuration backup, contact support to restore the lists.

Status: Planned

Fix Version: 7.6.0

Support:

If you have any questions or require assistance, create a support ticket.