Reference ID: LP-65667
Date Published: 2024-12-20
Affected Product: Logpoint
Affected Versions: Logpoint v7.5.0
Description:
After the upgrade to Logpoint v7.5.0, changes made to the vendor lists are lost, and the lists are reset to the vendor-provided values.
Workaround:
Logpoint recommends exporting all the lists before the upgrade and importing them after the upgrade.
To export:
- Go to Settings >> Knowledge Base from the navigation bar and click List and Tables.
- Select the vendor list to export.
- Click Export and save the exported .pak file.
After the upgrade, to import:
- Go to Settings >> Knowledge Base from the navigation bar and click List and Tables.
- Click Import and select PAK file.
- Click Browse and select the .pak file you exported earlier.
- Click Submit.
If you have already upgraded to Logpoint v7.5.0 and have configuration backup, contact support to restore the lists.
Status: Planned
Fix Version: 7.6.0
Support:
If you have any questions or require assistance, create a support ticket.
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