Upgrade to Logpoint v7.7.0 may pause indefinitely

Ekraj Pandit

August 19, 2025 05:28

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Reference ID: LP-68701

Date Published: 2025-08-19

Affected Product: Logpoint

Affected Version: v7.7.0

Status: Planned

Description:

Upgrade to Logpoint v7.7.0 may pause indefinitely if a mounted disk, such as NFS, used as a log repository is unreachable.

Workaround: Contact Support

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For more details, please review the following article:
https://servicedesk.logpoint.com/hc/en-us/articles/33742792586653-Change-in-LP-LP-Communication-Firewall-Requirement-from-7-8-0

Please ensure that all prerequisite requirements are met before proceeding with this installation or upgrade.

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