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Logpoint v7.8.3 upgrade can take longer on systems with large storage and high disk utilization

Avatar Kripa Thapa
February 02, 2026 04:20
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Reference: LP-70393

Date Published: 2026-01-23

Affected Product: Logpoint

Affected Version: v7.8.3

Fix Version: v7.8.4

Description:

Upgrading to Logpoint v7.8.3 may take significantly longer than usual on systems with large storage capacity and high disk utilization, especially on systems using network-based storage.

The extended upgrade duration is due to additional background verification steps introduced as part of enhanced appliance hardening.

During the upgrade process:

  • Logpoint remains fully operational

  • Log ingestion and processing continues normally

  • There is no impact on system usability or existing data.

  • You can use the system without any functional limitations while the upgrade is in progress.

Do not reboot or shut down the system while the upgrade is in progress. Once the upgrade is completed, the system will reboot automatically.

Workaround:

Contact Support

Support

If you have any questions or require assistance, create a support ticket.

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By clicking “I Agree & Download”, you confirm that you have reviewed the prerequisites and key information for Logpoint version 7.8.0. You acknowledge that this version requires firewall port 8443 to be opened in environments where a firewall exists between distributed Logpoint components (for example, between nodes or collectors). Failure to apply the required firewall changes may impact system functionality.
For more details, please review the following article:
https://servicedesk.logpoint.com/hc/en-us/articles/33742792586653-Change-in-LP-LP-Communication-Firewall-Requirement-from-7-8-0

Please ensure that all prerequisite requirements are met before proceeding with this installation or upgrade.
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