Knowledge Center

Design & Architecture

• Logpoint Service Parameter Tuning
• Cloning a virtual Logpoint installation to a physical machine to solve unsupported hardware issue

Normalization & Parsing

• Creation of a new normalization request

Support Information

• Support Overview
• A Navigational Guide to Logpoint Academy
• User creation and deletion in Service Desk
• Best Practices for creating a support ticket to LogPoint Support
• How to create an Idea?

Support Notifications

• [Support Announcement] Sep 10, 2024 - Service Desk (Support Portal) Upgrade
• [Support Announcement] Jan 23, 2023 - Bi-weekly Service Desk (Support Portal) Upgrade

Announcements

• Logpoint response to latest vulnerabilities
• Logpoint response on CVE-2024-3094