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Knowledge Center

Explore most popular how-to articles crafted by our Logpoint Support team

Design & Architecture

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  • Logpoint Service Parameter Tuning
  • Cloning a virtual Logpoint installation to a physical machine to solve unsupported hardware issue

Normalization & Parsing

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  • Creation of a new normalization request

SOAR

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  • Passing json response swiftly over sub-playbook in SOAR

Support Information

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  • Support Overview
  • User creation and deletion in Service Desk
  • Best Practices for creating a support ticket to LogPoint Support
  • How to create an Idea?

Support Notifications

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  • [Support Announcement] Sep 10, 2024 - Service Desk (Support Portal) Upgrade
  • [Support Announcement] Jan 23, 2023 - Bi-weekly Service Desk (Support Portal) Upgrade

Announcements

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  • AgentX Security Updates
  • Logpoint response to latest vulnerabilities
  • Logpoint response on CVE-2024-3094
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