Knowledge Center

Design & Architecture

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• Logpoint Service Parameter Tuning
• Cloning a virtual Logpoint installation to a physical machine to solve unsupported hardware issue

Normalization & Parsing

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• Creation of a new normalization request

Support Information

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• Support Overview
• A Navigational Guide to Logpoint Academy
• User creation and deletion in Service Desk
• Best Practices for creating a support ticket to LogPoint Support
• How to create an Idea?

Support Notifications

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• [Support Announcement] Sep 10, 2024 - Service Desk (Support Portal) Upgrade
• [Support Announcement] Jan 23, 2023 - Bi-weekly Service Desk (Support Portal) Upgrade

Announcements

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• AgentX Security Updates
• Logpoint response to latest vulnerabilities
• Logpoint response on CVE-2024-3094