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  • Continuing director upgrade on missed patch

    Is there any way we can continue with upgrades if we miss a patch while upgrading director components ?
    Sandesh Bhusal
  • Lots of violated fields in UEBA Dashboard

    I am currently onboarding a logpoint instance on UEBA, and I have completed the entity selection. However, I am seeing a lot of “violated logs” in the UEBA Dashboard. What should I do about this?

    Sandesh Bhusal
  • Technical Requirements required for onboarding Operations Monitoring

    Hi Team,

    Do we have a checklist I can share with customers about things to prepare before subscribing to Operations Monitoring?

    I am looking for more of a technical requirement like firewall rules, support connection, passwords, and so on.

    Rupsan Shrestha
  • Use cases for working from home

    Hi team, do we have some standard dashboards for Work From Home use cases?
    Sandesh Bhusal
  • Difference in SNMP Fetcher and SNMP trap collector

    What is the difference between SNMP fetcher and SNMP trap collector and what should i use to get health information using SNMP?

    Sandesh Bhusal
  • Is there any better way to get high resource utilization alert of remote machine in LP dashboard ?

    One of our customer wants realtime health report of there critical servers in Logpoint dashboard and alert. I couldn't find any health-related logs coming from Syslog. Is there any way we can get resource utilization or uptime information on the dashboard and alerts?

    testbase bhattaa
  • How many LogPoint Pools or LogPoint does LP Director can handle?

    Is there a limitation on the number of LP Pools or LPs a Director setup can handle or some kind of benchmark?

    Basudev Raut
  • Domain Change

    What do we advise customers when there is a change in theorganizational domain but the log consists of old domain. For example : the system are extracting logs linked to the old email address like @immunesecurity.com, but in AD it is @logpoint.com.

    Rupsan Shrestha
  • Threat Intelligence

    Which threat intelligence source should i use and what happens if i use multiple threat intelligence sources.

    Rupsan Shrestha
  • Joining more than two streams of data in logpoint query language

    Hi Team, currently, my customer could only join two streams of data at maximum using join queries from pattern-finding expressions. Are there any recommended queries we can use two join more than two streams of data?

    I understand that creating tables and using process lookup commands is one way of doing this , but creating multiple tables and populating them one by one and then using it in the query is a hassle I would not want my customer to go through. So is there some native support in the query itself for performing these multiple joins at once?

    Gaurav Khatri
  • Is there any way to export CSV enrichment sources ?

    Is there any way to export CSV enrichment sources? From time to time these files are lost and it is a hassle to recreate.

    testbase bhattaa
  • Logpoint instances not updating after changes in director console

    I have made some changes in the director console on one of my logpoint machines, and the tasks bar shows completed. However, I am not seeing any changes in the logpoint at all. What can I do about this?

    Sandesh Bhusal
  • Incremental values in SNMP Logs

    Hello!

    I am receiving logs from SNMP, but the field names are incremental in nature, which have the same values as the incremental value. For an example:

    oid_hierarchy_value_1 = 1

    oid_hierarchy_value_2 = 2

    oid_hierarchy_value_3 = 3

    How can I go about extracting these fields from the logs so that I can do chart sum, average, and so on?

    Sandesh Bhusal
  • Is it possible to transfer files between collector and data node by using the existing VPN tunnel ?

    In the case where we need to transfer files between collectors to a data node where there is no other network connectivity than a VPN tunnel between two. Is it possible to transfer files between them? If how and using which tools and protocols?

    testbase bhattaa
  • Is there any workaround to make sure your dynamic lists are updated automatically at regular intervals ?

    For now, I don’t see any native option which enables me to update a list at regular interval. Because of this, I need to always run the same query regularly to update the dynamic list with new data. Is there a better approach ?

    Gaurav Khatri
  • How should I decide UEBA Entity Selection, LDAP vs CSV?

    Hi Team,

    Going through our user manual, it states that the entities could be selected either using LDAP OU group as an enrichment source or a CSV as an enrichment source. What are some tried and true considerations that I can help my customer decide which enrichment source to choose?

    Basudev Raut
  • How to fetch enrichment sources from the collector node itself?

    A MSSP partner is planning is to run a lightweight LogPoint collector VM at each of their customers, and then setting up the main LogPoint servers with compute and storage at their end. They will have the Open Door tunnel open to the LogPoint Collectors, but won't be able to expose the customer's Domain Controller/LDAP publicly. Therefore, the LogPoint Collector needs to collect the LDAP enrichment data from the local DC, instead of the main LogPoint server.

    Is there a way of making this happen without engineering changes, such as by redirecting the main server's LDAP query through the tunnel somehow, or by the collector fetching something to a file to then send across?

    Basudev Raut
  • Agent-based vs. remote connector technology

    Customers often raise the question whether our software is agent-based or if we have remote connector software?

    Christoph Aschauer
  • SAP certification - S/4HANA

    Is LogPoint for SAP certified for SAP S/4HANA?

    Christoph Aschauer
  • Network and System Health Monitoring

    IT Operations and Monitoring has always been a crucial aspect of security for any organization. SIEM, a security incident and event management solution today needs to do much more than what it used to do, manage incidents and events.

    Modern SIEMs are versatile solution covering not only your SOC demands but also provides rich visibility and accounting of NOC demands.

    A typical enterprise network contains routers, switches, wireless APs, firewalls and so on. For a NOC team the availability of the devices and the performance metrics are very important information. NOC team generally use network monitoring tools in order to constantly monitor the said important informations. Modern SIEMs enables to put the NOC team under the same umbrella as the SOC.

    Modern SIEMs provides visualizations, alerting and reporting capabilities for security/network events and incidents as well as real time network health related information like: Uptime, Memory/CPU Utilization, interface Tx/Rx, wireless client counts and so on. On top of that Logpoint also has a role based access control such that you can efficiently manage the SOC and NOC users.

    Rupsan Shrestha

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